At Right Solution INC, protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our freight brokerage services or interact with our website. By using our services, you agree to the terms of this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information when you interact with us:
- Name, company name, and job title
- Contact information (email address, phone number, and mailing address)
- Billing and payment details
1.2 Non-Personal Information
We may collect non-identifiable data such as:
- IP address, browser type, and operating system
- Pages visited on our website and time spent on each page
- Cookies and other tracking technologies
2. How We Use Your Information
We collect and use your information to provide and improve our services, including:
- Facilitating freight brokerage services and fulfilling shipment requests.
- Communicating with you regarding your inquiries, transactions, or updates on services.
- Processing payments and maintaining accurate billing records.
- Improving website functionality and tailoring user experiences.
- Ensuring compliance with legal and regulatory requirements.
3. Sharing of Information
3.1 With Third Parties
We may share your information with trusted third parties, including:
- Carriers: To facilitate the transportation of goods.
- Payment Processors: To handle billing and transactions securely.
- Service Providers: For technical support, marketing, and other operational needs.
3.2 Legal and Regulatory Compliance
We may disclose personal information to comply with applicable laws, regulations, or legal processes, including responding to lawful requests from government authorities.
4. Data Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Measures include:
- Encryption of sensitive data during transmission.
- Secure servers and restricted access to data storage.
- Regular security audits and updates to our systems.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.
6. Your Rights
As a user, you have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Data Portability: Request a copy of your data in a portable format.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Opt-Out: Opt-out of marketing communications at any time by clicking the unsubscribe link or contacting us.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us:
- Analyze website traffic and user behavior.
- Remember your preferences for future visits.
You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.
8. Third-Party Links
Our website may include links to third-party websites. Right Solution INC is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
9. International Data Transfers
If you are accessing our services from outside the Canada, please note that your data may be transferred to, stored, and processed in the Canada or other countries where our service providers operate. By using our services, you consent to such data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on our website with the effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Right Solution INC
Phone: 416-569-0624
Email: Brokerage@rsinc.ca
Address: 27 Roytec Rd Woodbridge, ON L4L 8E3
By using the services of Right Solution INC, you acknowledge that you have read, understood, and agreed to this Privacy Policy.